Terms of Booking

By placing a booking with us (the property owner/his/her representative) you (the booking guest) and your booking party (guests) agree to the following terms and conditions as set-out. During your stay you agree to abide by the subsequent conditions as set-out. If you have any questions about booking with us, please contact us before making a booking.

House Rules

  • No Smoking
  • No Pets¬†
  • No Parties or Events

Booking Process

To place a booking with you must be at least 21 years of age. The maximum number of staying guests is 7 people. The booking guest may be held responsible for cancellation, non-arrival and damages as set-out within.

To secure any booking we require payment in advance before a booking can be confirmed.

All guests agree to respect the privacy and peace of all neighbours and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not honouring this agreement or causing a disturbance / nuisance to neighbours or the owners.

Check-in & Check-out

Guests must check-in and check-out by the times stated below;

  • Check-in after: 2:00pm and before 6:00pm on day of arrival
  • Check-out by: 10:00am on day of departure

Cancellation & Non-Arrival Conditions

Guest who need to cancel a booking should contact us as soon as possible. Bookings already paid are only returned in accordance with the following conditions;

  • Cancellation made 60 days or more in advance of arrival date = 90% refund
  • Cancellation made within 30 to 60 days of arrival date = 50% refund
  • Cancellation made 30 days or less of arrival date = No refund issued, full amount of booking due

Non-arrival guests, who are unable to attend or fail to attend for whatever reason forfeit the full amount of the booking paid. It is suggested that booking guests take out appropriate holiday / cancellation insurance where required.

In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.

Damage & Lost Property

We reserve the right to charge the booking guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimise damage and associated costs. Lost keys will incur a replacement charge per key lost.

Any lost property, if discovered and found, left behind by guests during a stay will be held for a period of 1 month. While we will make our best efforts to reunite lost property with their owners we accept no responsibility in replacing lost items and encourage guests to ensure they have all their belonging before checking-out. We may offer to post lost items via recorded delivery at the cost of the property owner, otherwise collection can be arranged.

Parking

Where on-site parking is provided guests accept that they park their vehicles at their own risk.

Your Personal Details & Privacy

Our policy surrounding the personal details you provide as part of any booking or enquiry through this website / or third party website, including the privacy of those details are explained and set out in our Privacy Policy which you can read here.

Our Right To Cancellation

We reserve the right to cancel any booking without compensation, refund or reimbursement if the terms of these conditions are breached.

1 March 2022